VGH follows the five-step materiality assessment process outlined in GRI Universal Standards 2021, including “Understand organizational context”, “Significance assessment”, “Assessment of significance”, “Determination of material topics”, and “Define boundaries of material topics”. Based on this process, the Hospital established its materiality assessment framework for sustainability topics. In addition, the Hospital also referred to the Sustainability Accounting Standards Board (SASB) disclosure metrics for the Healthcare Delivery Industry and industry benchmarking practices to comprehensively develop its list of sustainability topics.
In its assessment practices, the Hospital conducted internal materiality assessment surveys and stakeholder concern surveys, complemented by interviews with senior management and departmental discussions, to support the development of its operational strategies. Furthermore, representatives from various units, senior executives, and external experts and scholars were brought together for collaborative discussions to rigorously identify major economic, environmental, and social (including human rights) topics that have both positive and negative, actual and potential impacts on the hospital's sustainable operation and are of high concern to stakeholders to serve as the basis for core information disclosure in this Report. The identification process is detailed as follows.
| 1.Understand organizational context and collect sustainability topics | To understand the organizational context and collect relevant sustainability topics, the hospital referred to the GRI Topic Standards, Sustainability Accounting Standards Board (SASB) standards, and the UN Sustainable Development Goals (SDGs), and a total of 19 sustainability topics were summarized, covering the three major ESG dimensions, namely governance, environment, and society (including human rights). |
3 major sustainability aspects 19 Sustainability topics |
| 2.Significance assessment | A Material Topics Identification Questionnaire was distributed to stakeholder groups identified during this year (including internal staff and external stakeholders). The Material Topics Identification Questionnaire is mainly divided into three parts: (1) the extent of financial impact of the issue on the organization, namely the financial materiality; (2) the extent of the impact of the organization on the external environment, i.e., the positive and negative significant impact of each topic on TVGH’s sustainable operation; and (3) the likelihood of occurrence of each topic. Internal employees were invited to evaluate each sustainability topic based on three criteria: the extent of financial impact of the issue on the organization, the extent of the impact of the organization on the external environment, and the likelihood of occurrence of each topic. External stakeholders identified this year assessed the positive and negative impacts and the likelihood of occurrence of each topic on TVGH’s sustainable management. The survey results were used as the basis for determining the material sustainability topics of the Hospital. Through this process, the Hospital gained an understanding of the extent to which different stakeholder groups were concerned about each topic, including the impacts on stakeholders’ assessment and decisions. The survey results served as a reference for the determination of the Hospital’s material sustainability topics. This year, a total of 2,131 copies of valid Material Topics Identification Questionnaire were returned, including 280 copies from external stakeholders and 1,851 from TVGH internal staff. |
280 copies of questionnaire for material topics identification by external stakeholders 1,851 copies of questionnaire for material topic identification by internal staff |
| 3.Assessment of significance | The “extent of the impact of the organization on the external environment” was calculated by aggregating and averaging the scores assigned to the positive and negative impacts of each sustainability topic. The “extent of financial impact of the issue on the organization” and the “likelihood of occurrence” were calculated by aggregating and averaging the assessment scores for each sustainability topic. | 10 material topics |
| 4.Determination and confirmation of material topics | Using the spirit of GRI 3 and double materiality analysis, the financial impact and likelihood of occurrence for each topic were evaluated while incorporating external expert opinions. The sustainability topics were then mapped against the GRI Topic Standards. Finally, 10 material sustainability topics were approved by the Superintendent to serve as the priority reporting topics for this year's sustainability report. | |
| 5.Define the boundaries of material topics | The identified material topics were analyzed using the value chain as the basis for boundary determination. The hospital will continue to strengthen its management and disclose relevant information in future ESG reports. | The value chain was used as a boundary analysis factor |
Results of Material Topic Identification
List of Material Topics
Through a comprehensive analysis of the organizational context and an understanding of stakeholder concerns, the Hospital considered the characteristics of the healthcare industry, global sustainability trends, and recommendations from external experts. Through a rigorous materiality assessment process, the Hospital identified and evaluated actual impacts and the significance, and ultimately identified 10 core material topics, including “Medical Technology Innovation and Research”, “Healthcare Information Security”, “Doctor-Patient Relationship”, " Diversity, Equity, and Inclusion (DEI)", "Talent Development and Cultivation”, “Talent Attraction and Retention”, Occupational Safety and Health”, “Supply Chain and Medical Device Management (including Green Procurement”, “Net Zero and Carbon Reduction Management”, and “Resilient Healthcare”
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